just an e mail apologizing for your inconvenience due to the delayed flight might have been all I preferred from a person within your operations.
I would like to fly this Monday vs Sat but was told I could well be charged a fee. That’s unbelievable , thinking of I have been flying with American for more than six yrs and would never look at traveling with any person else at any time.
I’ve been bouncing all over considering that 9am this morning from Roatan Honduras to Miami having an unforeseen delay there with flight from Miami to Charlotte nc very first they stated aircraft was to warm , then after we have been allowed to board they said that they had far too much gas and experienced to dump ten,000 lbs soon after forty five min they resolved not to do this , we were delayed on take off, on our arrival to Charlotte we had to hurry to gate , my spouse is handicapped as well as attendant needed to run pushing her to gate to learn that our up coming flight was delayed 2 1/2 hrs .
I'm quite unhappy with this service from American Airlines. We experienced prepared a holiday vacation that we thought would start out by enjoying exceptional service from American.
We're so remarkable upset with this type of mis-therapy and very poor management by American Airlines and will never fly you all over again.
all to usually, administration is contacted when items go Improper…this is not a kind of letters…..I'm speaking to american airlines buyer service as a result of a wonderful flight attendant named MARITA LORDI (FA #nine
Following this interaction, I´ve made an effort to cancel our flight (not surprisingly I didn´t would like to fly During this plane any longer), nevertheless the attendant enterprise brusquely warned us that Should the airplane was repaired, our luggage would go Together with the airplane! Even though I questioned For additional of 3 moments to obtain my luggage. Just after +/- three hrs, Despite having quite a bit of people frightened and concerned the airplane remaining towards Miami. As Absolutely everyone from the plane misplaced the relationship that will take place at 21: 30h, AA informed us that we would be reallocated in the following and past flight of the working day, at midnight. Presented The shortage of Room we encounter in the first flight (from São Paulo), we had managed to e book the seat 20, which there aren't any chair in front of us, so a little more House to the legs. Which fell down due to these issues with the hold off. Arriving in the airport, they designed us operate (the guy of AA came in a little bit automobile and claimed to Absolutely everyone Hurry up Fellas, hurry up) towards the aircraft. Whenever we arrived in the door the supervisor informed us that we must go separate during the airplane and that we missing the chair 20. She informed us that she needed to individual Some others people today to to let an Grownup with a child. Amusing no?? What does she wished?? My 6 several years aged boy flying by itself??? I just explained which i desired to fly jointly, it was our final day of family vacation. I even settle for to get accommodated on the subsequent flight, she just claimed, no you are going to fly During this one, and yet again I listened to, your baggage will go on this flight. My son understood what was mentioned and start to cry because he didn´t wanted to be separated from one among us.
I booked and paid out for our trip for journey March ten, 2016. These tickets were not low-cost And that i could have utilized miles. As I booked the excursion early and there gave the impression to be an abundance of Small business Seats, I had been confident that we would have the capacity to use my Up grade. In fact, I was advised there was nobody booked in Small business and it “looked great†for an improve.
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I need to comment on how horrible your flight and buyer service was these days. Flight 4425 was suppose to depart at 5 pm from DC and obtain to Atlanta. We didn’t consider off from DC right until six:twenty pm. We had been informed it was likely to be a ten moment delay but we hardly ever boarded the aircraft right up until way later on. Then the pilot explained there was no hold off Regardless of remaining delayed forty five minutes after which experienced us sit about the runway for over 35 minutes. I realize you haven't any Manage above the turbulence we seasoned but we arrived in ATL they usually didn’t Possess a terminal for us to unboard.
Just two weeks ago I had a flight from albany The big apple to turtle Beach front with halt in Charlotte we landed one particular hour twenty minutes afterwards we hook up for the terminal I had two hours lay around I run from 1 end to one other to my gate the airplane continues to be hooked up but the individual explained I had to visit shoppers service they inform me there isnt any rooms nascar is in town needed to camp out I the airport till morning she mentioned they must have delayed that flight foods courts are shut I nevertheless experienced time to get on but she read this post here walked away I don’t Assume I'll fly American anymore we continue to had time
I am unhappy to state I'm let down in American Airline’s dealing with of the make a difference. We under no circumstances been given our luggage until finally late within the working day on March 13th. To include insult to damage we ended up billed $twenty five for each bag by American Airways for our return flight property Despite the fact that we didn’t pay out to examine our luggage on just how towards the Virgin Islands.
Hi，I planned to inquire questions about convey a cat from your U.S. to China, so I known as your Chinese service. The girl termed Annie picked my cell phone. I questioned my dilemma and she said †there is no way†I reported anyone instructed me it is feasible. She mentioned †They're lying†she did not give me any explanation. I made a decision to connect with all over again, another lady answered my connect with.
The lady who was assisting me having a wheel chair experienced no knowledge of the DWF airport by itself. When she could not choose me towards the boarding gate she left me on the way in which.